Overview

You can upgrade your plan from the account page. The procedure is the same for both new and old plans and platforms.

You must register your payment information when upgrading to a paid plan from a trial plan. If you want to update your registered payment information, please refer to Updating payment information.

Please note that if you have subscribed via AWS Marketplace, your payment and plan information will be managed by AWS. To change your payment information or subscribed plan, please refer to the official AWS documentation.

Upgrading plan

1. Sign in to WafCharm console.
2. Click on the user name in the upper right corner of the screen.
3. Click [Account].
4. Click [Upgrade plan].
5. Click [Select the plan] shown under the plan of your choice.

   Please enter your payment information if you haven't registered them yet.

Once the plan upgrade is complete, you can see the subscribed plan on the [Select Subscription Plan] page and your account page.

Downgrading plan

Please email our sales representatives at [hello@wafcharm.com] with the information below.

• Your WafCharm account's email address
• Name of the plan you wish to change

Notes

• Plan cannot be updated between 9:00 am and 3:00 pm on the 1st of every month (JST).